Ksa rejects Tulipa's objection and keeps €750,000 fine

**The Netherlands Gambling Authority (Kansspelautoriteit, Ksa) has published its decision on objection of 20 October 2026, which upholds the 16 December 2025 duty-of-care (*zorgplicht*) fine of €750,000 against Tulipa Ent Limited. The ruling was published on the Ksa site on 10 November. This is not a new fine.** The Ksa page says Tulipa offers games of chance in the Netherlands under the trade name ComeOn (*onder merknaam ComeOn*).

Tulipa objected on 29 January 2026 and supplemented its grounds on 10 March 2026. On 14 April 2026 it said it did not need the hearing planned for 24 April. The board declared the objections unfounded and kept the 16 December 2025 decisions in place. The ruling is signed for the board by the vice-chair, mr. C. Verheij, and was sent on 21 October 2026. The decision says an interested party may appeal to the Rechtbank Den Haag within six weeks of notification. It does not say that anyone has appealed, or that the fine has been paid.

What the 16 December 2025 fine was for

The fine decision gives the period as 19 December 2023 to 29 August 2024. The Ksa's publication page describes it as December 2023 to September 2024. The decision finds that Tulipa breached the duty of care for ten young adults (aged 18–24) by failing to analyse play, take appropriate interventions and hold personal interviews, contrary to articles 4a(1) and 31m(1)–(2) of the Betting and Gaming Act (*Wet op de kansspelen*, Wok), articles 15 and 18(1)–(3) of the Bwrvk and article 19(1)–(2) of the Rwrvk.

Ksa supervisors selected the ten young-adult players who, from control-database data, had the largest losses at Tulipa between 1 January and 30 June 2024. The same decision (paragraph 230) says that through Tulipa ten young adults lost large amounts, "in totaal ruim € 181.000,-" (in total more than €181,000).

The decision sets the fine as a base of €500,000, increased by 25% for seriousness and 25% for culpability, to €750,000. The Ksa considered a higher, turnover-based fine and rejected it, saying Tulipa's turnover is not that of a large company.

In one example from the decision, a player was active daily and repeatedly reached a €500 daily deposit limit, and in six days deposited [€ 3.000,-]. In a later January 2024 passage about the same player, the decision says the player manually cancelled 76 withdrawals. The figures in brackets are as the Ksa published them.

The licence

Tulipa Ent Limited, of St Julian's, Malta (registration C101828), holds a Dutch online licence granted on 6 September 2022 and valid to 5 September 2027. The fine decision says Tulipa offers remote games on the Dutch market via comeon.nl, the Google Play Store app "ComeOn! Real Online Casino" and the Apple App Store app "ComeOn! Casino Slots".

For earlier Ksa enforcement, see the decision to collect €840,000 from Starzino's owner and the record €37.25 million Instantcasino/Skyhills penalty.

Updates

• 10 Nov 2026: first published.

Sources

• Kansspelautoriteit: Tulipa Ent Limited (primary; published 10 November 2026; in Dutch)
• Kansspelautoriteit: Beslissing op bezwaar, Tulipa Ent Limited (20 October 2026) (primary objection ruling, ref. 19939.002/01.417.536; in Dutch)
• Kansspelautoriteit: Boetebesluit Tulipa Ent Limited (16 December 2025) (primary fine decision, ref. 19939/01.365.979, public 01.365.980; in Dutch)